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File prints incorrectly.

Last post 06-04-2008 8:07 by SpikedStrider. 31 replies.
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  • 05-02-2008 10:02 In reply to

    Re: File prints incorrectly.

     My appologies again, if I sound offensive. The problems we are getting are only out of Corel. This happens on 4 different printers. (Xerox 6300, Hp4200, Hp400, and the GCC Elite Xl) I tried it with the specific ppd required and I have increased Flatness, increased the nodes to max. and I change the .eps from fast to portable. (Individually and all of them together.)  As I have said before, the art prints fine out for the rest of the programs we use on the same computer to the same printers. This problem has been around for a few years and the guy I spoke with when I first had this problem was on the phone from Corel. He mentioned the file may be corrupt and to recreate the file, we ended up just exporting the file to a .PDF and printing it from Illustrator. If you export it as an .eps the art will be missing in the same spot.After years of having this proble with the art, and now getting more and more digital files. The company I work for has grown larger each year and we get hundreds of are files each day. We were purchased by a larger company and they are questioning whether we need to switch to another program for setting up the art that is less likely to have this issue. I have asked that we see if these issues can be resolved. Seeing how I had no luck over the phone and the forums have been very helpful over the years, I thought I would be able to get better results here. I don't want to have to switch to Illustrator for 10 artist that have mainly worked in Corel Draw. I like Corel. I have 10 computers running Corel. The processor are 3.2 GHZ with 1.5GB of ram. They are all IBMs. I have a little over 7.2GB free on the hard drives.We will be getting new ones this fall. They like the art dept. to get the newer machines. (We are spoiled) The file I posted loses the upper shoulder and the mouth on the is inverted when printed. You can export the file then rei-mport it back into Corel and those same things will be missing. I did this to remove the printers from the problem. What does Corel use to create postscripts? If I can change that, then this issue may be resolved. This issue does not happen when I export the file as a .PDF, so it would be safe to assume it is in the postscript writing process.

  • 05-02-2008 11:07 In reply to

    Re: File prints incorrectly.

     I tried the error handler and received no errors on any of the printers. Thanks for showing me that though. DId you try exporting the file as an .eps on your machine? If you do, you will see that the same parts of the file are left off when you import. on the shoulder and the mouth of the image. I can post more files where this problem occurs. You can export them to .pdf and then import them into another program and printing it and see this does not happen. Just don't export it as an .eps, that is where the problem arrives.

  • 05-02-2008 20:07 In reply to

    • Yani
    • Top 10 Contributor
      Male
    • Joined on 02-01-2008
    • Brisbane Australia

    Re: File prints incorrectly.

    I'm sure we can get to the bottom of this. It's the weekend here and I won't be attached to the computer.

    I'd start by making sure you are using the Adobe PS driver and not the windows one.

    http://www.adobe.com/support/downloads/product.jsp?product=44&platform=Windows

    And make sure you have the right PPD for the printer.

    I assume ordinary stuff prints OK.

    Yani

    Yani

    Currently running on instant coffee, milk no sugar
  • 05-09-2008 0:28 In reply to

    • Yani
    • Top 10 Contributor
      Male
    • Joined on 02-01-2008
    • Brisbane Australia

    Re: File prints incorrectly.

    Did you sort this one out?

    Yani

    Currently running on instant coffee, milk no sugar
  • 05-09-2008 5:25 In reply to

    Re: File prints incorrectly.

     No, the problem still exists. I did not get the other email until this morning. It came in after I left for the day. I wish their was a way to get these files to print correctly. Do you have any suggestions? When you export the file as .eps and reimport it into Corel are the dots missing in the shoulder for you?

  • 05-21-2008 6:58 In reply to

    Re: File prints incorrectly.

     I thought I would reply to this, just to keep this topic fresh. I have not seen anything new on this subject. Is this just something that can't be fixed?

  • 05-21-2008 7:26 In reply to

    • Ariel
    • Top 25 Contributor
      Male
    • Joined on 05-14-2007
    • Madrid, Spain

    Re: File prints incorrectly.

    SpikedStrider:
    If we export this art from Illustrator to an .eps the file remains intact with no file data loss.
     

     

    This is not exact. Some items changes when you export as EPS.

    One reason can be the level of Postscript. When you export to eps, the default level is Postscript 2. Perhaps this is the reason.

    Illustrator not only requires print drivers, but also to load the ppd when print.

     

    If you place a sample, a cdr file that does not print, we can find a solution

    Ariel Garaza Díaz

    Madrid, Spain
    arielgaraza.com
  • 05-21-2008 8:02 In reply to

    Re: File prints incorrectly.

    The point I was making with the files that are problematic. These file will work with Illustrator, but I can't get them to work with Corel correctly. I can't get these to print from Corel. The only way I can print them is if I export the as a .pdf and print them from in either Illustrator or Adobe Reader. (This is by no means the way it should be done.) I can't export the file as an .eps from CorelDraw, because it will leave off the art in the same spots on the art as if I had Printed the art from Corel Draw. I am again attaching one of these files. The same one I have already attached. This is the one of the least complex of the files that give us problems. I think that once this is figured out, the rest will fall in line.

  • 05-21-2008 11:36 In reply to

    • Yani
    • Top 10 Contributor
      Male
    • Joined on 02-01-2008
    • Brisbane Australia

    Re: File prints incorrectly.

    Have you download Ghostscript and tried to see if that will render the file? That should help to track down where the error is. If it won't render in Ghostscript and well as the printer you have some sort of driver issue.

    I have no problem with the file you posted here. This isn't a Draw thing it's specific to your system. If it were a Draw thing the forum would be going off with people screaming.

    We are all assuming you are printing PS. You haven't really stated that the Adobe program is running on the same machine. Nor have you comfirmed that you are using the Adobe PS printer driver with the correct PPD.

    It's not the file and it's not Draw it's a system problem your end I'm almost sure of that. So if you're sitting there waiting for a solution based on the information you have provided today it's going to be a long wait.

     

    Yani

    Currently running on instant coffee, milk no sugar
  • 05-21-2008 11:45 In reply to

    Re: File prints incorrectly.

     When you print this file to a laser postscript printer, the mouth and the shoulder does not get parts of it left off? I have tried this from 4 different computers and the result is the same. I can't figure out how to get the Ghostscript to work. I installed it but I don't know what to do with it.

  • 05-21-2008 12:30 In reply to

    • Yani
    • Top 10 Contributor
      Male
    • Joined on 02-01-2008
    • Brisbane Australia

    Re: File prints incorrectly.

    The easy way is to use the GSView module. You will find that fast on a Google.

    Are you sure you are using the Adobe PS Driver and not the cruddy Windows default one or some junk from the printer manufactuer? And that you have the right PPD files installed?

    It's very late here or I'd look up the link for you. But you will find it fast with a Google too.

    If you have all that stuff in place correctly, if you have checked disks and deleted temp files, if you have the settings correct and you are still getting failures you need to do a memory check. (Although you have said you have tried different machines so that shouldn't be an issue.)

    If part of a file prints and then the page is ejected that really indicates you have reached some memory limit in the printer. If that is the case the error handler should print out a sheet if you have downloaded that to the printer first.

    It should look like this.

     

     


    Yani

    Currently running on instant coffee, milk no sugar
  • 05-21-2008 13:34 In reply to

    • Ariel
    • Top 25 Contributor
      Male
    • Joined on 05-14-2007
    • Madrid, Spain

    Re: File prints incorrectly.

    There's no problem to print your file in a Postscript laser printer (Xerox Docucolor 242) or inkjet (Lexmark). I think there's a problem in your configuration. Otherwise, 9500 nodes in only one object can be one cause of your problem.

    Have you tried of export as eps and import the eps in a new coredraw document, and print? export as another format help to create a helps a file simpler.

    Also, if you break apart the object and combine only some parts, you can get the same result with a group of objects instead of a single object

    Ariel Garaza Díaz

    Madrid, Spain
    arielgaraza.com
  • 06-02-2008 6:27 In reply to

    Re: File prints incorrectly.

     

    If I export the file as an .eps and import it as an .eps. The mouth and the right shoulder is missing.

  • 06-02-2008 6:28 In reply to

    Re: File prints incorrectly.

     Only the teeth print inverted.

  • 06-04-2008 6:42 In reply to

    Re: File prints incorrectly.

    I am seeing a similar issue at my company trying to print out of Corel X4 to a GCC Elite printer. 

    Print job would begin to spool, send 63kb of 260kb total print job size, and stall. While waiting for remainder to spool (after about 1-2 minutes), the Elite XL 40 printer would print what it had buffered. Even if printer resumed spooling remainder of job, the Elite XL 40 printer would still print just the 63kb data.

    We can send the same files a sister facility and they print successfully on a Xante printer.  We can also save the files back to a Corel 12 file and print successfully.  The test going from X4 to 12 was using a 3MB file.  A test print from X4 was a 2.17MB file.  It spooled about 70% then failed.

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