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X4 -- Neither CorelDraw nor PhotoPaint will start in Vista

Last post 11-14-2008 4:59 by NightCoder. 54 replies.
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  • 09-28-2008 15:46 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    Hendrik Wagenaar:

    Selecters75:
    I followed your instructions and I think I did it ok. I still believe that could be related with the activation proccess or something like that. Or maybe Corel is looking for any other file/dll to check activation? Could be related to the windows service that Corel installs?

    Hi again,

    It's possible that you have a different issue if the fix I suggested didn't work.  It may not even be related to .NET.  For what it's worth, I tried the fix on XP, vista, vista 64, all worked.

    I tried debugging the unhandled exception address you gave me, but it was invalid.  Was that exception thrown with SP1? (I'm using SP1 code)

    When I have more free time, I'll investigate further.

    Regards,
    Hendrik

     

     I started with another fresh setup. Corel X4 working OK. Just installed SQL2k8, Corel now crash on startup. Tried your workaround, again no luck. I think I'm doing ok: locate xml files, edited using notepadd++, started corel while pressing F8, click yes on restore settings.. and it doesnt't work.. any idea?

    I tried on vista sp1 64 and 32 bits.

    Regards

    _______________________
    http://www.blumer.com.ar
  • 09-28-2008 16:13 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    Selecters75:

    Hendrik Wagenaar:

    Selecters75:
    I followed your instructions and I think I did it ok. I still believe that could be related with the activation proccess or something like that. Or maybe Corel is looking for any other file/dll to check activation? Could be related to the windows service that Corel installs?

    Hi again,

    It's possible that you have a different issue if the fix I suggested didn't work.  It may not even be related to .NET.  For what it's worth, I tried the fix on XP, vista, vista 64, all worked.

    I tried debugging the unhandled exception address you gave me, but it was invalid.  Was that exception thrown with SP1? (I'm using SP1 code)

    When I have more free time, I'll investigate further.

    Regards,
    Hendrik

     

     I started with another fresh setup. Corel X4 working OK. Just installed SQL2k8, Corel now crash on startup. Tried your workaround, again no luck. I think I'm doing ok: locate xml files, edited using notepadd++, started corel while pressing F8, click yes on restore settings.. and it doesnt't work.. any idea?

    I tried on vista sp1 64 and 32 bits.

    Regards

     

     SOLVED. Apparently, vista (or notepad++ bug?) didn't save the changes or replaced the modified file? I don't know, but I tried to save the modified xml file in another location, then move it to install folder, and it worked.. THANKS!

    _______________________
    http://www.blumer.com.ar
  • 09-28-2008 20:57 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    Your workaround only works if the Corel was in use before (activated, opened a couple times at least) the installation of SQL Serve 2008. I've tried in 2 different machines here, and both failed (I tried the workaround on new x4 installations (with sp1 applied) made after the SQL install).

    Can you suggest something else ? I really can't reformat/reinstall both computers to make the installation (and activation) of x4 before sql 2008.

    Best regards,

    Andre Casteliano

    PS 1: On the other machines (3, actually) the workaround worked perfectly.
    PS 2: Running Vista x64 here

  • 09-29-2008 7:37 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

     

    NightCoder:

    Can you suggest something else ? I really can't reformat/reinstall both computers to make the installation (and activation) of x4 before sql 2008.

    Hmmm, the order of installation shouldn't matter.  Are you holding F8 when starting Draw after making the changes (I guess if you haven't ever run draw, it shouldn't matter, but I would do it anyway)?  Are you sure the changes to the xml file were saved?

    Regards,
    Hendrik

  • 09-29-2008 7:38 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    Selecters75:

     SOLVED. Apparently, vista (or notepad++ bug?) didn't save the changes or replaced the modified file? I don't know, but I tried to save the modified xml file in another location, then move it to install folder, and it worked.. THANKS!

     

    Good to hear!

  • 09-29-2008 7:47 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

     

    Hendrik Wagenaar:

    Hmmm, the order of installation shouldn't matter.  Are you holding F8 when starting Draw after making the changes (I guess if you haven't ever run draw, it shouldn't matter, but I would do it anyway)?  Are you sure the changes to the xml file were saved?

    Regards,
    Hendrik

     Yes, I'm sure the changes were saved. I did your workaround on 5 machines here. 3 worked (the ones we were using DRAW before the installation of SQL 2008) and 2 didn't (the ones we installed DRAW after the installation of SQL 2008).

    I think something on the activation window or something that only runs on first use is causing the problem. As I said I could reproduce the problem on 2 different machines.

    Regards,
    Andre Casteliano

  • 09-29-2008 8:37 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    NightCoder:
    I think something on the activation window or something that only runs on first use is causing the problem.
     

    That's possible (although it would be surprising, since there is a very specific scenario when the bug occurs).

    Anyway, if this is the case, there's a way around it, but it's tricky and I don't recommend it unless you really know what you're doing.

    Rename the directory which contains the new version of the MFC dll, run Draw (to activate?), and rename the MFC directory back.

    On my 32-bit XP system, the directory is:
    "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.1833_x-ww_2fd6f5db"

    You won't be able to rename it if the DLL is in use (i.e. SQL is running).

    I'm not sure where this is on Vista, and if you're 64 bit, the directory probably doesn't start with x86  (more like amd64, or something). 

    Be careful, any change you make you do so at your own risk of messing up your system.  If you do try it, let me know if it works.

    Regards,
    Hendrik

  • 09-29-2008 10:20 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    Hendrik Wagenaar:

    NightCoder:
    I think something on the activation window or something that only runs on first use is causing the problem.
     

    That's possible (although it would be surprising, since there is a very specific scenario when the bug occurs).

    Anyway, if this is the case, there's a way around it, but it's tricky and I don't recommend it unless you really know what you're doing.

    Rename the directory which contains the new version of the MFC dll, run Draw (to activate?), and rename the MFC directory back.

    On my 32-bit XP system, the directory is:
    "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.1833_x-ww_2fd6f5db"

    You won't be able to rename it if the DLL is in use (i.e. SQL is running).

    I'm not sure where this is on Vista, and if you're 64 bit, the directory probably doesn't start with x86  (more like amd64, or something). 

    Be careful, any change you make you do so at your own risk of messing up your system.  If you do try it, let me know if it works.

    Regards,
    Hendrik

     

    I've tried changing the names of amd64_xxx stuff but nothing happened. But when I changed x86_xxx stuff, DRAW would no longer show it's splash screen, crashing almost instantly.

    The folder name is: x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.1833_none_cbf00aee470f5fb7

    I've tried changing the names of different *vc80* folders on winsxs ... that's the only one that made some effect on DRAW.

    Anything else I can try here ?

    Regards,
    Andre Casteliano

  • 09-29-2008 13:36 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    NightCoder:

    Hendrik Wagenaar:

    NightCoder:
    I think something on the activation window or something that only runs on first use is causing the problem.
     

    That's possible (although it would be surprising, since there is a very specific scenario when the bug occurs).

    Anyway, if this is the case, there's a way around it, but it's tricky and I don't recommend it unless you really know what you're doing.

    Rename the directory which contains the new version of the MFC dll, run Draw (to activate?), and rename the MFC directory back.

    On my 32-bit XP system, the directory is:
    "C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.1833_x-ww_2fd6f5db"

    You won't be able to rename it if the DLL is in use (i.e. SQL is running).

    I'm not sure where this is on Vista, and if you're 64 bit, the directory probably doesn't start with x86  (more like amd64, or something). 

    Be careful, any change you make you do so at your own risk of messing up your system.  If you do try it, let me know if it works.

    Regards,
    Hendrik

     

    I've tried changing the names of amd64_xxx stuff but nothing happened. But when I changed x86_xxx stuff, DRAW would no longer show it's splash screen, crashing almost instantly.

    The folder name is: x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.1833_none_cbf00aee470f5fb7

    I've tried changing the names of different *vc80* folders on winsxs ... that's the only one that made some effect on DRAW.

    Anything else I can try here ?

    Regards,
    Andre Casteliano

     

     I Think that Hendrik's idea in this case is try to use the original (not the changed in MSSQL 2k8 installation) MFC dll. SO, you should stop SQL, rename that library, and then grab an original (not modified) library, copy to that directory (from another machine perhaps?), try to activate DRAW, return to the modified library (if you need to keep MSSQL) and then, try to apply the workaround (modify the xml files)..

    Hope this helps.

    Regards

    _______________________
    http://www.blumer.com.ar
    Filed under: , ,
  • 09-29-2008 13:48 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    Selecters75:

     I Think that Hendrik's idea in this case is try to use the original (not the changed in MSSQL 2k8 installation) MFC dll. SO, you should stop SQL, rename that library, and then grab an original (not modified) library, copy to that directory (from another machine perhaps?), try to activate DRAW, return to the modified library (if you need to keep MSSQL) and then, try to apply the workaround (modify the xml files)..

    That might work.

    NightCoder:
    Anything else I can try here ?

    It could still be trying to find the 1833 dll, there might be something in the registry pointing to it.  I'm not suggesting you look for it though.

    The last option I can think of, wait until we provide a solution.  I can't give any timelines though  (depends on a lot of things).

    Regards,
    Hendrik

  • 10-02-2008 7:36 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    Hi, Hendrik,

     

    This works for me but...

    the program keeps asking me to activate.

    I can activate, but the next time I start the program, I have to activate again...

     

    Regards,

    Marc

     

  • 10-02-2008 7:48 In reply to

    • Rikk Flohr
    • Top 10 Contributor
      Male
    • Joined on 06-28-2007
    • Apple Valley, MN

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista

     Do you have UAC enabled? If so, try disabling it. If the problem persists, find the executable for Draw and PhotoPaint, right click on one of them and run as administrator. If that doesn't work. you can try right clicking on the executable and going to the properties. Look at the compatability tab and set the file to run in XP SP2 compatability mode.

    These are all bandaids as X4 runs just fine on Vista normally. I have it running on several Vista machines with no issues.

    Make sure you have the latest

    Rikk Flohr

    Fleeting Glimpse Images

    Photography Blog

  • 10-02-2008 7:48 In reply to

    • Rikk Flohr
    • Top 10 Contributor
      Male
    • Joined on 06-28-2007
    • Apple Valley, MN

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista

     Do you have UAC enabled? If so, try disabling it. If the problem persists, find the executable for Draw and PhotoPaint, right click on one of them and run as administrator. If that doesn't work. you can try right clicking on the executable and going to the properties. Look at the compatability tab and set the file to run in XP SP2 compatability mode.

    These are all bandaids as X4 runs just fine on Vista normally. I have it running on several Vista machines with no issues.

    Make sure you have the latest video

    Rikk Flohr

    Fleeting Glimpse Images

    Photography Blog

  • 10-03-2008 3:12 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista

    I use Windows XP, not Vista...

  • 10-09-2008 8:06 In reply to

    Re: X4 -- Neither CorelDraw nor PhotoPaint will start in Vista - Temporary workaround

    Hello all,

    just wanted to let you know that we have a hot-fix available to correct this problem. More information in my blog.

    Gérard

    CorelDRAW Graphics Suite X4 (Service Pack 1)
    Corel DESIGNER Technical Suite X4
    OS: Windows Vista Enterprise / CPU: Intel Core2 Duo / Memory: 2 Gb RAM / Graphics card: nVidia Quadro NVS140M
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